Privacy Policy – Vlei Digital
Effective Date: 30/09/2025
Vlei Digital (“we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website [www.vlei.digital] (“Website”) or use our services. By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
Personal Information:
Name, email address, phone number, and company information when you contact us or complete forms.
Technical Information:
IP address, browser type, operating system, pages visited, time spent on pages, and other technical data collected automatically through cookies or analytics tools.
Transactional Information:
Any information you provide when using our services, such as payment or project-related details.
2. How We Use Your Information
We use your information for the following purposes:
To provide, manage, and maintain our services and Website.
To respond to inquiries, requests, or complaints.
To personalize and improve your experience on our Website.
To send updates, newsletters, or marketing communications (where consented).
To comply with legal obligations, enforce our terms, or protect rights.
3. Legal Basis for Processing
Under the Protection of Personal Information Act (POPIA), we process personal information based on:
Your consent.
The necessity to perform services you requested.
Compliance with legal obligations.
Legitimate interests, provided these do not override your rights.
4. How We Share Your Information
We may share your information with:
Service Providers: Third-party companies who help us provide services, host our Website, or analyze data.
Legal Requirements: Where required by law, legal process, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell or rent your personal information to third parties.
5. Cookies and Tracking
Our Website may use cookies and analytics tools to enhance your experience. Cookies may be:
Essential Cookies: Required for the operation of the Website.
Performance & Analytics Cookies: To track usage and improve functionality.
You may adjust your browser settings to refuse cookies; however, some features may not function properly.
6. Data Retention
We retain personal information only as long as necessary for the purposes outlined or to comply with legal obligations. After that, information is securely deleted or anonymized.
7. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or loss. However, no system can guarantee absolute security.
8. Your Rights
Under POPIA, you have the right to:
Access and request copies of your personal information.
Request correction or deletion of your information.
Withdraw consent to receive marketing communications.
Lodge a complaint with the Information Regulator if you believe your privacy rights are violated.
To exercise these rights, contact us at: [info@forthandfound.com].
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The effective date will be updated, and we encourage you to review the policy periodically.
11. Contact Us
For questions about this Privacy Policy or how your information is handled, contact:
Vlei Digital
Email: info@forthandfound.com
Address: Stellenbosch, South Africa.